Comments on: Whats new in Mailster 3.1?

By: Nemain

Nemain — Tue, 10 Oct 2023 14:54:38 +0000

In reply to Xaver. Thank you very much for the quick reply and amazing customer service.

By: Xaver

Xaver — Tue, 10 Oct 2023 07:44:40 +0000

In reply to nemain. The subscriber doesn't get notified about this but of course can re signup to your list. You can block an individual email addresses on the security settings page.

By: nemain

nemain — Tue, 10 Oct 2023 06:45:14 +0000

Hi there, I wonder if the subscriber gets a notification when restored? “Once a subscriber is marked as deleted you can restore them for 14 days ” I deleted someone in a disagreement and wouldn’t want them to know …

By: Krogarth

Krogarth — Mon, 24 Jan 2022 08:54:50 +0000

Mailster just keeps getting better with intriguing additions such as: added: filter mailster_campaign_meta_defaults

Can you please point me to where this is documented — hopefully with an example ?

Thanks

By: Xaver

Xaver — Fri, 14 Jan 2022 22:02:51 +0000

In reply to admin.

Hi Henrik!

Sounds like a bug to me. Please open a ticket and we’re happy to investigate. We’ve already tracked down one which should be fixed in 3.1.1 next week.

Regards

By: admin

admin — Fri, 14 Jan 2022 11:22:53 +0000

Hi, I have a question about the segmentation feature. I have recently sent out an email regarding Covid-19 restrictions. There are around 60% of the receivers who has opened the mail. I would like to send an other mail to whose that don’t has opened the mail. I choose in the conditions area in the editor to send the mail to “has received but not opened” the first campaign. According to the result : 0 receivers. How can that happen, it should be 40% of the original amount of the receivers. Is it a bug?

By: Xaver

Xaver — Thu, 13 Jan 2022 10:58:07 +0000

In reply to David Crabill.

Hi David!

I like the idea of your “winback campaign” but this can work already if you send to who received but didn’t opened (or better didn’t clicked since iOS 15).

Maybe ask if they still like to receive your updates and move them to a list or tag.

By: David Crabill

David Crabill — Thu, 13 Jan 2022 08:24:21 +0000

Hallelujah! Purging inactives is something I’ve wanted for so long, that I finally wrote custom code to do it.

I will note that I’ve chosen not to delete subscribers, but instead to put them in an “Inactive” list and then unsubscribe them. That way, if someone resubscribes in the future or reaches out and asks me why they stopped getting my emails (it happens, especially since privacy controls are increasingly blocking our ability to see when someone opens an email), then I can see the full history of their subscription.

Also, it’s been critically important to have a winback campaign that runs when someone becomes inactive, and then at the end of that sequence, if they have not taken an action, they get removed.